Anyone who has been in the workforce over the last ten years is likely to have heard the word ‘coaching’ being used to describe the skills managers use to support staff. The term itself often ends up with a negative connotation for employees because they continue to manage and direct employees to problem solve for themselves rather than to think through the problem. This leads to employees being disillusioned with the concept of coaching as managers continue to do the thinking for them and control all aspects of their work while claiming they are ‘coaching’ them. In this webinar, Ben Koh, MCC will share insights on when coaching does not work and what are the pre-conditions for the effective coaching engagement. Most importantly, you will learn practical tips on how to turn-around the situation.