A conversation that delivers impact first and foremost is a focused and directed conversation. We will explore ways to integrate the Focused Conversation Method developed by the Institute of Cultural Affairs (ICA) that helps people reflect through a series of the question at four levels: objective, reflective, interpretative and decisional (ORID), to engage in a more in-depth, meaningful conversation.

Key Learning Objectives:

• Understand the essential characteristic of ORID questions
• Explore the fundamental of establishing an agreement
• Learn how to use the ORID to create a meaningful focus

Lisa Tong, PCC I Magda Tepoi, PCC I Pernille Baumann, PCC

According to an article in the Harvard Business Review, "coaching is an essential tool for achieving business goals" (2015).  Coaching develops the organization's people and in turn, allows them to deliver their business goals in support of the organizational business goals.  As Leaders (or Managers), the coaching tool is simply part of the toolbox that great Leaders carry.  Building this tool, sharpening it, and knowing when to use it, all elevate a Leader's ability to engage their teams and stakeholders effectively.

In this webinar, the panel of speakers will unveil key differences between wearing a "Manager" hat versus a "Coaching hat" and share some key pointers on how a Leader can build, sharpen, and elevate their coaching capabilities. 

Some critical questions answered will be:

• What outcome does a manager hat versus a coaching hat drive to?
• In what instances does it best serve to wear which hat?
• How does an organization benefit from coaching leaders?
• How is this applied in real businesses corporately as an offering to support the growth of leaders?
• What can a Leader consider in building and sharpening this tool?

Core Competency: Trust and Intimacy I Active Listening

By fostering organizational trust, you can increase employees' productivity and energy levels, improve collaboration, and cultivate a happier, more loyal workforce. This can also be defined by the competency of "Creating Trust and Intimacy", the ability to create a safe, supportive environment that produces ongoing mutual respect and trust. 

By applying active listening as a leader, with the ability to focus completely on what the team member is saying and is not saying, to understand the meaning of what is said in the context of the team member's desires, and to support the team member's self-expression through a current situation to support the organization's objectives.  This will help the leader support their team member beyond a transactional conversation to better the team to transform in performance and business outcomes.

The ultimate goal of a coaching process is to support our clients experience sustainable changes that are perfectly aligned with who they really are. As coaches, we accompany them to explore their current thinking and gain access to a new level of conscious knowing. It is from those places that the deep change can occur because they have a clearer understanding of their needs, wants, values and beliefs. In this webinar, the panel of speakers will share their experience on how to integrate different artistic models and tools, in the coaching process to create a meaningful and richer coaching conversation. It will encourage coaches to explore their own artistic intelligence to offer to their clients’ new channels into insights and learning.

They will also explain how activation of the right brain may have the power to facilitate different modes of expression, surface new understanding, create a new perception of their inner world and envision a new vision to how to move forward.

Core Competency: Evokes Awareness

1. It will encourage coaches to explore their own artistic intelligence to support their to access new channels to gain insights, discovery and understanding
2. It will encourage coaches to use metaphor and visualization to explore uncharted territories.
3. It will educate coaches how the use of artistic expressions can gain deeper access into the unconscious knowing into the inner world to support the client to gain greater clarity and awareness.