In organizations, it is common to have conflicts; the important thing being a leader is how you handle those situations. Some leaders have a fight-or-flight reaction, which is not a respectful attitude toward conflict management. Here, transformative coaching for leaders can play a key role in overcoming this tendency.
When you offer interest and willingness to listen, it can bring impactful results to the table. It has the power to scale down the conflict to a conversation that may help you solve seething issues. The ground meaning of leadership exceeds the art of driving human relationships and emotions, which significantly includes conflicts. Conflict management is part of leadership. Similarly, conflict is unavoidable in human relationships. In fact, the coaching mindset itself contributes to excellent conflict management.
Leaders, while undergoing the executive coaching training program, learn to re-evaluate their conflict resolution skills and hone them for what they want to achieve. Here’s how a leadership coaching program can help executives handle conflict effectively.
Comprehend, do not contradict
An executive coach during client engagement starts with the most crucial thing- understanding the coachee. A leader needs to embrace a similar attitude when dealing with conflict matters. Leaders should understand the disparate standpoint and not just find the ways to battle it.
Striking a Pacifying Tone
While offering skill development training in coaching sessions, coaches aim to dig deep. They go on with dialogues and analysis. In the same way, leaders should adopt a calm attitude toward aggressive opinions, consenting to investigate the arguments and intentions of the party voicing them. This helps neutralize much of the animosity before it turns out to go up in flames.
The best approach to learning is curiosity. When the leader is sincerely interested in understanding the matter, he/she will ask relevant questions. An effective coaching practice depends on the power of questioning. Considering the complaints of the debater, leaders will avert conflicts.
Learning Listening Skill
Listening is the most powerful element of any dialogue. It is one of the coaching skills to be shown by aspirant coaches for the ICF certificate. When executives put the same active listening skill in leadership, they can cool off aggression and defensive attitudes.
Listening skill is basically about establishing your presence and giving full attention to the interlocutor. It is not merely about listening to the spoken words but also the emotions, body language, and even silence. Try to centre the listening scope on understanding and not on simply responding.
Executive coaching is instrumental in training leaders – how to manage emotions and reactions to conflict. If we see the conflict through positive lenses, it can offer opportunities for growth and progress.
Coach Masters Academy offers transformative coaching that can help you change your attitudes toward conflict. It can bolster your skills, enabling you to head off any argument and animosity in the organization.